CCClarkeBeauty | Top UK Influencer, make up artist, shop exclusive wig range

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Frequently Asked Questions

  • Where Is CC Clarke Beauty Based

    We are based in the UK.

  • I Think I've Been Charged Too Much

    Please note that the prices on our website are in British pounds. If your account is in a different currency the amount deducted will be the converted amount.

  • Is Lilash Safe?

    Yes! LiLash is a physician-formulated serum, and has been ophthalmologist tested, making it safe for sensitive eyes and contact lens wearers.

  • How do I use Lilash?

    LiLash should be applied once daily on clean, dry skin. Apply the product along the lash line of the upper eyelid, similar to liquid eyeliner. Do not apply onto your lower eyelashes. Wait three minutes before using any other cosmetics on your eyes! Please read our Application Instructions for further information.

  • When will I see results?

    Results will be seen in 4-6 weeks, with ultimate results at 12 weeks.

  • How long does a tube of Lilash last?

    The demi size of LiLash will last you three months, whereas the original size of LiLash will last you six months.

  • Will I experience any sensitivity?

    While sensitivity is rare, there is a ‘phase in’ period whenever you introduce a new beauty product. Some users may experience slight itchy or red eyes when using the product. However, most irritation is found only with initial use. If irritation occurs, use the product 2-3 times a week for the first week. Then continue use of the product as directed.

  • I wear extensions, can I still use your product?

    Yes! LiLash is the perfect compliment to lash extensions. LiLash promotes healthier lash growth and less natural breakage, allowing you to enjoy your extensions for longer. If desired, extension wearers can transition to using LiLash alone.

  • Can I use the product while Pregnant, Breastfeeding or undergoing Chemotherapy?

    LiLash has not been tested in all situations. Therefore, we do not recommend using the product while pregnant/breastfeeding, or while undergoing chemotherapy.

  • Can I use Lilash on my eyebrows?

    LiBrow works best to enhance your brows. Specifically formulated to thicken, fill out and tint for bold, arching eyebrows.

  • What happens when I stop using the Product?

    Continued use is necessary to maintain results. If discontinued, eyelashes will follow their normal life cycle and will eventually return to their length before use.

  • How do I care for my Wig? Can I wash my Wig?

    Yes you can wash it. Please see my tutorial HERE of how to wash and care for both.

    Synthetic and Human Hair Wigs.

  • Can I curl my Wig?

    Yes Heat safe synthetic hair can be styled with hot tools at a temperature of up to 180

    degrees Celsius. They can be straightened with a blow dryer or flat iron and they can

    be curled with a curling wand, curler or roller set. Although they will not hold as well

    as human hair. Of course with human hair the style will hold better and look more

    natural.

  • What is the difference between Synthetic and Human hair Wigs?

    Heat safe synthetic hair is the better option if you’re looking for something affordable

    and short term. This is the perfect option for a costume party or photo shoot. All of

    our heat safe synthetic wigs are lace front and can be parted along the hairline from

    ear to ear. It is possible to make a heat safe synthetic wig look just as good as a

    human hair wig however the overall quality and longevity will not be the same. Some

    of the most common complaints about heat safe synthetic hair would be tangling,

    excessive shine or lustre to the hair or simply the fact that styling is not as easy as

    dealing with human hair. Fortunately, there are many tips and tricks to making your

    synthetic wig appear more natural.

    You can use a dry shampoo or even baby powder on the wig to make the synthetic

    shine completely subtle and undetectable. You can also use a tweezers to gently pluck

    away hairs from the parting for a more realistic scalp illusion in the wig. (Plucking

    with great precaution and only plucking two strands of hair at a time to avoid ripping

    the lace).

    Many people will then apply concealer or foundation to the parting to give off the

    illusion of an actual scalp. You want to make sure to gently detangle your wig before

    and after each use starting at the tips of the hair and gradually working your way up.

    You want to also make sure to always store your wig in a secure space or keep your

    wig on a display head or in it’s original wig box to avoid any tangling or damage.

    As for our human hair wigs and hair extensions, we use luxury grade imported raw

    virgin human hair of premium quality. Our human hair wigs can be custom coloured,

    lightened, chemically processed and heat styled. Human hair is the better option if

    you’re looking for something for everyday use and want as much versatility as

    possible. This will be the best option for someone In need of a long-term wig and

    wants the freedom of styling their hair with out having to monitor heat. Human hair

    wigs and hair extensions need to be cared for the same way you would care for your

    own hair. By using heat protectant products, deep conditioning and making sure to

    detangle frequently to avoid any unnecessary tangles.

  • How Do I apply my wig to make it look natural?

    Please see my Wig tutorial HERE that includes a video from start to finish featuring

    Synthetic and Human hair wigs from my collection.

  • How long will it take to receive my order from the date of purchase?

    This is all dependent on stock as all my wigs are custom made. If in Stock then you

    should receive your item within 5 days to UK or within 10 days International.

    However, if you have ordered a wig that will need to be made to order then this can

    take up to 20 days but we will always email you to let you know the waiting time and

    when to expect your order. If waiting is a problem please contact us before you order

    and we can try to accommodate as much as possible.

    Please keep in mind that CC Clarke Beauty is a small Independent business It’s just

    me -CC and a small team putting your orders together so please bare that in mind

    when you contact or order from us – we will get back to you as quick as we can.

    If you’re ever concerned about your order or would like an update feel free to message

    us via the website and we will get back to you with in 24 hours.

  • Do the stock wigs come in different cap sizes?

    All of our heat safe synthetic stock wigs are one size fits most. They can also be

    adjusted to your head size if you need to loosen them up or make them smaller.

    However, all custom wig orders can be made specifically for your head

    measurements.

  • Do you sell wholesale?

    Yes. We do offer wholesale discounts for larger orders. Please contact us directly for

    more information.

  • I entered my address incorrectly! What do I do?

    Email us via our contact tab IMMEDIATELY. Make sure to include your order # and

    the correct mailing address.

  • Where is my product?

    You should have received a dispatch notification email from us. From the date of dispatch, UK orders should arrive in 2 working days. Overseas orders should arrive between 7-15 working days. Please allow the delivery time before contacting us.

  • What method of payments can I use?

    Credit/debit card only.

  • Can I return or exchange my purchase from CC Clarke Beauty?

    For health and safety reasons all sales are final. Returns & Exchanges are not allowed

    unless your item arrived damaged or there was an error on our behalf.

  • International Shipping & Customs Details

    Please be aware that orders shipped to destinations outside the UK are subject to

    taxes, duties, brokerage fees, and all other expenses related to the import of products

    into that country from the United States. CC Clarke Beauty is not able to add these

    fees to your order before checkout.

  • I want to return my item.

    NO RETURNS/ EXCHANGES.

    All Sales Are Final due to health and safety.

    By purchasing from CC Clarke Beauty, you are agreeing to these terms.

    I have a customer service inquiry. How can I contact you?

    We have a customer service email set up in the contact tab on our site. Please refrain

    from asking order specific questions on social media.